top of page
Frequently Asked Questions
-
Can I provide my own product for you to engrave/cut?Absolutely! If there is a specific color tumbler or product you want engraved that we may not have in stock, but you have on hand, we happily accept customer provided items.
-
Do you offer custom design services?YES! A good portion of our business is centered around customization. The sky is the limit, anything you have in mind, we will work with you to make it happen.
-
Do you offer international shipping?Not at the moment. We are slowly growing the business but it is something we would love to do in the future!
-
How can I contact you with questions?Contact us by email or phone to get your questions answered.
-
Do you offer bulk order discounts?We would love to work with you on your bulk order. Please contact us to go over your order needs and for any special pricing we can offer!
-
What payment methods do you accept?We accept Cash, Debit/Credit Card and Venmo.
-
How can I stay updated on promotions and new products?Our Facebook and Instagram pages are the best way to keep up to date on all products and public events we will be selling at. Find us on Facebook at Cut It Out Laser Crafts or on Instagram at @cut_it_out_laser.
-
How can I place an order?You can place an order on our website or personally via email or phone.
-
How long will it take to receive my order?Delivery/shipping times vary per order. In stock items can generally be sent out within 24hrs of receiving the order. Custom items that require designing and aren't made yet can take an extra day or two. Please reach out if you are in need of specific completion times or if you would like more specific details on when you can receive your order.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
bottom of page