Question 1

How can I place an order?

Accepted Answer

You can place an order on our website or personally via email or phone.

Question 2

Can I provide my own product for you to engrave/cut?

Accepted Answer

Absolutely! If there is a specific color tumbler or product you want engraved that we may not have in stock, but you have on hand, we happily accept customer provided items.

Question 3

Do you offer custom design services?

Accepted Answer

YES! A good portion of our business is centered around customization. The sky is the limit, anything you have in mind, we will work with you to make it happen.

Question 4

Do you offer bulk order discounts?

Accepted Answer

We would love to work with you on your bulk order. Please contact us to go over your order needs and for any special pricing we can offer!

Question 5

What payment methods do you accept?

Accepted Answer

We accept Cash, Debit/Credit Card and Venmo.

Question 6

Do you offer international shipping?

Accepted Answer

Not at the moment. We are slowly growing the business but it is something we would love to do in the future!

Question 7

How long will it take to receive my order?

Accepted Answer

Delivery/shipping times vary per order. In stock items can generally be sent out within 24hrs of receiving the order. Custom items that require designing and aren't made yet can take an extra day or two. Please reach out if you are in need of specific completion times or if you would like more specific details on when you can receive your order.

Question 8

How can I stay updated on promotions and new products?

Accepted Answer

Our Facebook and Instagram pages are the best way to keep up to date on all products and public events we will be selling at. Find us on Facebook at Cut It Out Laser Crafts or on Instagram at @cut_it_out_laser.

Question 9

How can I contact you with questions?

Accepted Answer

Contact us by email or phone to get your questions answered.